FAQS
- Where are you based?
Yosemite Clothing was created and still remains in Alma, Arkansas.
- What materials do you use?
Our products are made out of 100% organic cotton.
- How should I wash your products?
To ensure the longevity and quality of your t-shirt, follow these care instructions: Wash the garment at 40ºC or below to maintain its color and fabric integrity. Avoid using bleach, as it can damage the fabric and alter the design. If ironing is necessary, use a low temperature setting to prevent fabric damage. Do not dry clean the t-shirt, as it could affect the material. When using a dryer, select a low heat setting for a gentle tumble dry, helping preserve the softness and shape of the shirt. Proper care will keep your t-shirt looking fresh and feeling comfortable.
- What does 'GSM' mean?
At Yosemite Clothing, we categorize our products on the basis of their grammage (GSM) which stands for ‘Grams per Square Meter’, which refers to the weight of a fabric. In general, the higher a fabric's GSM, the thicker and heavier it's likely to be.
- HOW LONG DOES SHIPPING TAKE?
After receiving the order confirmation, It takes around 1 to 5 business days for our team to process and assemble the package at our fulfillment center. Once shipped, delivery times are usually within 24-72 hours.
- HOW OFTEN DO YOUR PRODUCTS RESTOCK?
In order to know exactly what products we are restocking please make sure to stay tuned to our social media. You will find the links to our Instagram and Facebook channels at our website’s footer.
If you are looking for a specific product / size to be restocked, you can currently apply for an email restock notification directly inside that product page. You will be the first to know whenever we restock it.
- I HAVE AN ISSUE WITH MY ORDER, CAN YOU HELP ME?
Feel free to get in touch with our customer service through support@yosemiteclothing.com and we will be happy to assist you on any possible issues that may arise regarding your order. Our reply turnaround time is from 24-72 hours during business days only.
- MY ORDER IS MARKED AS DELIVERED BUT I HAVEN’T RECEIVED IT, WHAT SHOULD I DO?
We do highly recommend you to get in touch with the shipping company in order to know more details regarding the exact location of the delivery. If they fail to help you, please get in touch with our support team through support@yosemiteclothing.com and we will try to assist you with it although we do not take any responsibility for lost or stolen packages.
For any further questions, doubts or inquiries regarding our project please make sure to get in touch with our team through our customer support email at support@yosemiteclothing.com
Thank you!
